Emergencies

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In case of an emergency, please call:

800 4446

If there is a fire, please call: 999

Emergency procedures

General advice

  • If you suspect a leak, ring the Gulfgas Emergency Service on 800 4446 but call 999 immediately if there is any sort of fire
  • Carefully assess the situation before approaching
  • Wear the right personal protection equipment, including clothing
  • Ensure there is a safe route of access and escape available
  • Stay upwind of any fire or escaping LPG
  • Avoid coming into contact with the LPG, as it can cause severe cold burns and saturate clothing which may subsequently catch fire
If there is a fire
  • Shut all the valves on the tank/cylinders and the emergency control valve outside your house by turning them clockwise, if it is safe to do so
  • Call the fire brigade immediately and tell them that LPG is involved
  • Keep the tank or cylinders cool by spraying with water – if it is possible and safe to do so
  • Establish an exclusion zone around the incident
Unignited LPG leakages
  • Leaks may be identified by smell, noise or frost at the source, by soapy water or a gas detector
  • NEVER SEARCH FOR LEAKS WITH A NAKED FLAME
  • Do not use electrical switches
  • Isolate the leak by turning off all the valves on the tank/cylinders and the emergency control valve outside your house
  • If the vessel is portable, move it to a safe place if possible
  • Open all doors and windows for ventilation
  • For large leaks, use water sprays to assist dispersal of LPG gas and protect vulnerable vessels
Ignited LPG leakages
  • Cut off or reduce the supply of fuel at source, wherever possible
  • Call the fire brigade immediately and tell them that LPG is involved
Gas failure
  • Check the contents indicator and pressure gauge on the tank, if fitted
  • Turn off the gas tap at each appliance
  • Shut all the valves on the tank/cylinders and the emergency control valve outside your home by turning them clockwise